The website imak.co.nz is provided by Imak Advice Limited and is intended to provide general information about our services and areas of financial advice.
Imak Advice Limited is a licensed Financial Advice Provider (FAP), FSP466906, licensed by the Financial Markets Authority (FMA) to provide financial advice services in New Zealand.
The information on this website is general in nature and does not take into account your individual circumstances, financial position, objectives or needs.
Before making decisions relating to insurance, KiwiSaver, investments or financial planning, you should seek professional financial advice appropriate to your personal circumstances.
Nothing on this website should be treated as an offer, invitation or recommendation to purchase, sell, change or cancel any insurance, KiwiSaver, investment or other financial product.
Any recommendation made by an Imak Advice financial adviser will be based on the information available to us and your individual circumstances at the time advice is provided.
Imak Advice Limited takes reasonable care to ensure the information published on this website is accurate and current at the time of publication.
However, financial markets, legislation, product terms, provider information and other circumstances can change. We do not guarantee that all information on this website will remain complete, accurate or current.
If you require current information about a particular product, service or financial matter, please contact our team directly.
Any information relating to investments or KiwiSaver is general in nature and should not be relied upon as personalised financial advice.
Investment values can rise and fall. Past performance is not necessarily an indication of future performance.
Investment decisions should take into account your individual goals, financial position, timeframe and tolerance for risk.
Information relating to insurance on this website is provided as general guidance only.
Insurance products vary between providers and may include exclusions, limitations, eligibility requirements, waiting periods and other specific policy terms and conditions.
Where we provide personalised advice, your adviser will explain the relevant options and important terms before making a recommendation.
Unless otherwise stated, all content on this website, including written material, branding, graphics, photographs, images and design, is owned by or licensed to Imak Advice Limited.
You may use information on this website for your personal reference. You must not reproduce, distribute, modify, republish or commercially use website content without prior written permission from Imak Advice Limited.
Our website may contain links to websites operated by third parties. These links are provided for convenience and information only.
Imak Advice Limited does not control and is not responsible for the content, security, accuracy, availability or privacy practices of third-party websites. A link to another website does not necessarily mean that Imak Advice endorses that website, business or its services.
This website is intended for people accessing financial advice and services in New Zealand.
These Terms & Conditions and the use of this website are governed by New Zealand law.
The information provided on this website is general information only. It is not intended to be, and should not be relied upon as, personalised financial advice.
Your financial circumstances are unique. Before making any investment, insurance, KiwiSaver or financial planning decision, you should obtain advice that considers your individual circumstances, needs and goals.
You should not make, or refrain from making, a financial decision based solely on information published on this website.
While Imak Advice Limited takes reasonable care when preparing information for this website, we make no guarantee that all information will be free from errors or omissions or remain accurate, complete and current after its publication date.
Information may change without notice.
To the extent permitted by law, Imak Advice Limited and its directors, advisers, employees, contractors and related parties do not accept liability for loss or damage arising from reliance on general information contained on this website.
Nothing in this disclaimer excludes or limits any rights or remedies that cannot legally be excluded under New Zealand law.
Imak Advice Limited has nominated the Financial Dispute Resolution Service (FDRS) as our external dispute resolution scheme.
FDRS is an independent dispute resolution service that helps consumers resolve complaints with participating financial service providers. Its service is free for consumers.
If you have a complaint, we encourage you to contact Imak Advice first so we have an opportunity to work with you to resolve it.
If your complaint cannot be resolved through our internal complaints process, you may contact FDRS.
Financial Dispute Resolution Service (FDRS)
Freephone: 0508 337 337
Email: enquiries@fdrs.org.nz
Website: www.fdrs.org.nz
Mail: Freepost 231075, PO Box 2272, Wellington 6140
At Imak Advice, protecting your personal information is important to us.
This Privacy Statement explains how Imak Advice Limited collects, uses, stores and discloses personal information and how you can access or request correction of the information we hold about you.
We handle personal information in accordance with the Privacy Act 2020 and other applicable New Zealand privacy requirements.
The information we collect depends on the services we are providing to you and may include:
Some information required when providing financial and insurance advice may be particularly sensitive. This can include health information, financial information and, where relevant, information relating to criminal history.
We only collect sensitive information where it is reasonably necessary to provide our services, meet our legal or regulatory obligations, or where you have authorised us to do so.
Where practical, we collect personal information directly from you.
This may happen when you:
There may also be circumstances where we receive information about you from another person or organisation.
This may include your partner or another insured person, insurers, KiwiSaver or investment providers, healthcare providers, previous advisers, professional service providers, publicly available sources or another party you have authorised.
Where personal information is collected indirectly, we will take reasonable steps to make you aware that the information has been collected, why it has been collected, who may receive it and your rights to access and request correction of that information, unless an exception under applicable privacy law applies.
We collect and use personal information where it is reasonably necessary to provide our services and operate our business.
This may include:
We do not sell your personal information.
To provide financial advice and related services, we may need to share relevant personal information with third parties.
Depending on the service being provided, these may include:
We only disclose personal information where it is reasonably connected to the purpose for which it was collected, where you have authorised us to do so, or where disclosure is otherwise permitted or required by law.
We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorised access, modification or disclosure.
Information may be stored electronically or in physical records by Imak Advice or by service providers acting on our behalf.
We use appropriate physical, technical and organisational security measures to help protect personal information.
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
We take reasonable steps to ensure the personal information we hold is accurate, complete and up to date.
We rely on you to let us know when your circumstances or contact details change or if you believe information we hold about you is incorrect.
Under the Privacy Act 2020, you have rights to request access to personal information we hold about you and to ask us to correct information you believe is inaccurate.
You can make a request by contacting your financial adviser or Imak Advice directly.
We may need to verify your identity before providing access to personal information.
You are not always required to provide personal information to us.
However, certain information may be necessary for us to provide appropriate financial advice, arrange insurance or other financial products, or assist with a claim.
If required information is not provided, we may be unable to provide the relevant service. We will explain this to you where applicable.
If you provide personal information to us about another person, we rely on you to have appropriate authority to provide that information and, where required, to have made that person aware that their information is being provided to Imak Advice.
Some of the technology and service providers used by Imak Advice may store or process information outside New Zealand.
Where we disclose personal information to an overseas person or organisation, we will take appropriate steps to comply with New Zealand privacy requirements relating to overseas disclosures.
This may include ensuring the recipient is subject to comparable privacy safeguards or obtaining appropriate authorisation where required.
Where permitted, we may use your contact information to send you relevant information from Imak Advice, including financial updates, educational content, information about our services, invitations and events.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or contacting us directly.
We do not use sensitive information for direct marketing without appropriate consent.
You can browse our website without directly providing personal information to us.
We may collect personal information when you choose to provide it through an enquiry form, booking form, event registration, giveaway or another online interaction.
Our website may also use cookies, analytics and similar technologies to understand how people use the website, improve functionality and improve the online experience.
You can change your browser settings to restrict or reject cookies, although doing so may affect some website functionality.
If you have concerns about how Imak Advice has collected, used, stored or disclosed your personal information, please contact us so we can investigate and work with you to resolve the matter.
If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner.
If you would like to access or correct your personal information, update your communication preferences, make a privacy complaint or ask a question about this Privacy Statement, please contact:
Imak Advice Limited
Attn: Director / Privacy Officer
128 Jervois Road
Herne Bay
Auckland 1011
Phone: 09 307 9300
Email: info@imak.co.nz
More information about your privacy rights is available from the Office of the Privacy Commissioner at www.privacy.org.nz.
Last updated: August 2026.